My Experience
Professional Background
2022 - Current
Delivery Expert
Dominos Australia
Brisbane, Australia
As a Delivery Expert at Domino's, I effectively managed delivery tasks alongside instore duties, ensuring efficient service and customer satisfaction. I skillfully executed deliveries, optimizing routes for timely arrivals, while also contributing to instore operations such as order preparation, inventory management, and maintaining cleanliness. My ability to multitask and uphold high standards played a crucial role in meeting customer expectations and supporting the smooth operation of Domino's.
2021 - 2023
Front of House /
Kitchen Hand
Australian Catering Services
Brisbane, Australia
At Australian Catering Services, I handled both Front of House and Kitchen Hand duties adeptly, ensuring top service and smooth operations. I managed guest interactions, optimized service flow, and supported kitchen tasks efficiently. My dedication and versatility were key to the company's success, maintaining high standards throughout.
Education
2024 - Current
Bachelor of Cyber Security
Griffith University
Brisbane, Australia
Currently completing my Bachelor of Cybersecurity at Griffith University, I'm gaining comprehensive knowledge and skills in the field of cybersecurity. Through coursework and practical projects, I'm developing expertise in areas such as network security, cryptography, and ethical hacking. My education at Griffith University equips me with the necessary tools to tackle real-world cybersecurity challenges and contribute effectively to safeguarding digital assets in today's interconnected world. This course does have majors/minors.
Further Education Analysis:
I'm focusing my studies in information and communications technology (ICT) to lay a strong foundation for a career as a cybersecurity analyst. This path aligns with my goal of contributing to digital security and addressing cyber threats globally. My specialization in cybersecurity is directly related to my career objective, as it equips me with the essential knowledge and skills needed for this role. By studying areas like network security and cryptography, I'm preparing myself to make a meaningful impact in safeguarding digital assets and ensuring the integrity of organizations' digital infrastructure.
Adjusted ATAR: 82
2018 - 2023
High School QCE
Focused on Information, Communication Technology Subjects
My high school education laid the foundation for my passion for technology. It instilled in me the value of effective communication and provided the groundwork for my future endeavors in the field of ICT.
Clairvaux Mackillop College
My Skills
Disciplinary Knowledge: Cybersecurity Fundamentals.
Presently studying a bachelor of cybersecurity at Griffith University. Have developed fundamentals in network security, encryption, and information assurance. Through the study of cybersecurity, I have developed an understanding of its essential concepts and principles.
Technical Skills: Troubleshooting Point-of-Sale Systems
Able to continuıously troubleshoot the technical issues raised on order and delivery screens at Domino’s. Made full use of handy problem solving skills to identify root-causes resulted in the same system errors, to diagnose these and undertake a remedy, ensuring timely resolution in achieving efficiency in carrying out identity deals.
Technical Skills: POS System Configuration
Worked with Domino’s Pizza, where developed the skills of configuring and maintaining point-of-sale (POS) system, which enhances order-processing speed and precision. Provided secure configuration and implementation of software updates for point-of-sale terminals to ensure its reliability and security.
Technical Skills: System Security Awareness
Learned about system security concepts working at Domino’s and implementing POS systems. Understood that customer data should be kept secure and that transaction integrity should remain sacred. Security protocols and best practices should be used to minimise risks.
Transferable Skills: Communication
Interpersonal communication capable of connecting with fellow team members and customers through work as a Domino’s pizza delivery driver. Delivery instructions were communicated clearly, customer inquiries/complaints were managed professionally and orders were delivered on time and correctly.
Transferable Skills: Time Management
Learnt to balance university studies with part-time work as a Domino’s pizza delivery driver. Demonstrated the ability to prioritise tasks and attend to customers’ needs while adhering to delivery deadlines and providing exemplary service. Learned to multitask and plan tasks and time efficiently.
Personal Attributes: Adaptability
Adaptation to changing traffic plans/routes while working as a Domino’s pizza delivery driver – demonstration of flexibility and ‘bounce’ in ability to react to distinct environments. Successful adaptation to new responsibilities/challenges associated with both college and work activities.
Personal Attributes: Attention to Detail
Demonstrated attention to detail while adhering to order accuracy and ensuring customer satisfaction during deliveries by double-checking orders before pick up and prior to handing them over to the driver, while following all driving instructions.
Languages
English (native)